Volunteer Work Design and Position Descriptions Girl Scout volunteers have widely varying schedules, interests and backgrounds. The volunteer work design must have clearly-defined options for positions that enable volunteers to use their time effectively to contribute to the Girl Scout mission.

Recruitment and Welcome Packet Recruitment is the process of educating the public about the benefits of the Girl Scout Leadership Experience and encouraging people to give their time and energy to the organization as volunteers. The volunteer "welcome/application packet" should include basic information about Girl Scouting, and a volunteer application.

Placement: Screening, Interviewing, and Appointment Notification Effective screening of prospective volunteers allows candidates to be matched with the position that best meets their skills, interests, and schedule. The screening process begins with the submission of a completed application, and includes an interview, reference check, criminal background check, application assessment, volunteer placement decision and volunteer appointment notification. Position appointments are generally for one year or less.

Orientation and Training Orientation is the overview of the organization necessary for every volunteer. It places work in a context and ensures consistent introduction of the Girl Scout Leadership Experience, policies, procedures, and organizational structure. Adult learning options should provide all adult volunteers with consistent information about the Girl Scout program design and support along with training for her/his specific volunteer position, using flexible and convenient adult learning opportunities including online learning.

Volunteer Support, Management, and Coaching It is the responsibility of the council to ensure that volunteers have access to a network of support and learning experiences that enable them to deliver the Girl Scout program with girls. This support is provided using a variety of methods including through administrative volunteers and paid staff, volunteer mentors and/or trainers, service unit activities, council electronic and written communication, and program or customer service tools.

Recognition Recognition is a form of appreciation for volunteer efforts. It includes providing annual formal recognition through council and service unit awards and annual recognition events, but equally important are daily support and informal expressions of appreciation.